shipping information

Most orders ship within 1 business day. Large orders or those placed during times of high volume may require extra time.

shipping map

Payment Options

We happily accept all major credit cards: Visa, Mastercard, Discover and American Express. If you desire terms, please complete an application.

Wholesale Pricing

Wholesale pricing begins at the case price for any teaware or pre-packaged item. Purchases smaller than the case size will be charged retail. Loose bulk teas are priced per pound with the minimum increment shown as the option below the sample size.


Domestic wholesale orders are usually shipped via UPS Ground service. Charges are determined by weight and destination. You can see these charges prior to finalizing and submitting the order. Express options are available in the checkout and may incur extra charges.

Pallet sized shipments can be shipped via LTL trucker. Quotes can be obtained and submitted to you for approval prior to shipping. Please email us for quotes.

Shipping charges are not included and are determined by total weight and destination. For orders of bulk tea over 200 lbs, free shipping is available to addresses within the 48 contiguous US states.

Sales Tax

There is no sales tax for wholesale purchasing within the US. For international orders all duties and clearance fees are the responsibility of the receiver.