To place an order, simply add all desired items to your shopping bag by clicking on the shopping bag icon in the product listing. Once complete, hit the 'checkout' button to enter in your billing and shipping info and complete the order.
Our 'Quick Shop' makes this process even simpler. Hovering over an item's index page image will bring up the Quick Shop button. Clicking it shows you the quantity menu, and you can add the items directly to your cart without visiting the individual page.
It's very easy to change the items or their quantity in your bag. Click the bag icon on the upper right, and select Edit Bag
You can edit and item's quantity by changing the number in the quantity box and pressing 'Update Cart'.
Save an Item for Later
If you've added an item to your cart, but don't wish to purchase it yet, simply click on the box to the left of the item to deselect it from your cart. It will not be visible in checkout, but remain in your cart for next time.
To remove an item
Simply click the 'delete' button to the right of the item.
We happily accept all major credit cards: Visa, Mastercard, Discover and American Express. If you desire terms, please complete an application
and email it to email@example.com
If you place and order and realize you forgot to add an item, while it remains unprocessed, you may still add items. Add the new items to your cart, and then look for the 'Add to Last Order' button below the Checkout link.
However, once the order begins processing, unfortunately, we can no longer add new items to the same order. In this case, please consider placing a second order for the missing items.
Teaware items are subject to sales tax for businesses located in California, Illinois, and New Jersey.
Tea is subject to a 1% tax in the state of Illinois.
Domestic wholesale orders are usually shipped via UPS or FedEx Ground service. Charges are determined by weight and destination. You can see these charges prior to finalizing and submitting the order. Express options are available in the checkout and may incur extra charges.
Pallet sized shipments can be shipped via LTL trucker. Quotes can be obtained and submitted to you for approval prior to shipping. Please email us for quotes
For international orders, all duties and clearance fees are the responsibility of the recipient. International shipments are shipped via FedEx Cross Border and delivered by local post, or shipped via UPS International.
Wholesale pricing begins at the case price for any teaware or pre-packaged item.
Purchases smaller than the case size will be charged the full retail price.
Loose bulk teas are priced per pound with the minimum increment shown as the option below the sample size.
The minimum order quantities is one pound for any of our loose teas (with the exception of the Masters collection), and one case for any of our packaged teas.
A one-case minimum also applies to our teaware items (sorry, no mixed cases).
To Maintain Wholesale Status
We kindly ask you to spend a minimum of $500 over a rolling six month period. Should you require less product, we recommend visiting our consumer website
, which has no minimums and offers free shipping with a purchase of $49 or more.
Orders should be placed online at the Adagio XL website or sent to firstname.lastname@example.org
. Loyalty points may only be redeemed if you place the order through our website. Orders that are phoned in or emailed are not eligible for point redemption.
Wholesale ordering cannot be done at our retail stores.
If you wish to make an addition to an order that has been processed, please let us know as soon as possible. We are unable to add to an order once it has been prepared for shipping. If your order has not yet been processed, you may add to it directly through the website! To accomplish this, use the instructions in the "Add to Existing Order" section.
Loyalty points are accrued with every purchase as a reward to our Wholesale customers. You'll automatically earn Loyalty Points for every dollar spent.
Once your point total reaches 100, you'll have a chance to apply them for instant cash savings on your order. Every 100 points saves you $5. It's that easy!
Redeem Points for Cash Savings
Once you have over 100 Points, you may easily exchange these for instant cash savings on your order. You'll do this in the last step of checkout.
Look for the 'Certificates' field on the Order Summary page. Choose how many of your points (100 or more) you would like to redeem from the drop-down menu. Click "apply" and ta-da! See your savings instantly before you place your order.
Should you change your mind and wish not to use them, please select "remove" next to the points applied.
Loyalty points may only be redeemed if you place the order through our website. Orders that are phoned in or emailed are not eligible for point redemption.
Points never expire!
We DO NOT allow reselling of our branded products on any third-party platforms including but not limited to Amazon, Google, Walmart, or Ebay.
We keep your information private and protected, processing all orders through our secure server. We do not release an iota of this information to any third party.