Click on the shopping cart icon next to the price of any item you wish to order. To change quantity, enter the desired number and hit 'recalculate.' To remove an item, simply set its quantity to zero. Once complete, please hit the 'checkout' button.
We keep your information private and protected, processing all orders through our secure server. We do not release an iota of this information to any third party. The sanctity of your information is verified by Verisign.
Teaware items are subject to sales tax for businesses located in California, Illinois, and New Jersey.
Tea is subject to a 1% tax in the state of Illinois.
For international orders all duties and clearance fees are the responsibility of the receiver. Shipments going to Canada are shipped via UPS Ground and will show clearance fees and any duties in the order checkout and invoice as "tax."
Wholesale pricing begins at the case price for any teaware or pre-packaged item. Purchases smaller than the case size will be charged retail. Loose bulk teas are priced per pound with the minimum increment shown as the option below the sample size.
The minimum order quantities is one pound for any of our loose teas, and one case for any of our packaged teas. A one-case minimum also applies to our teaware items (sorry, no mixed cases).
To maintain wholesale status, we kindly ask you to spend a minimum of $300 every six-months. Should you require less product, we recommend visiting our consumer website, which has no minimums and offers free shipping with a purchase of $49 or more.
Loyalty points are accrued from with every purchase as a reward to our customers. After $500 spent, clients can earn a $25 gift certificate. Once there are enough points for a certificate, it will appear in the billing page of our wholesale website checkout. Click the certificate number to apply to your current order. Loyalty points cannot be used as payment on account for previous invoices.
Domestic wholesale orders are usually shipped via FedEx Ground service. Charges are determined by weight and destination. You can see these charges prior to finalizing and submitting the order. Express options are available in the checkout and may incur extra charges.
Pallet sized shipments can be shipped via LTL trucker. Quotes can be obtained and submitted to you for approval prior to shipping. Please email us for quotes.